At Novita, It’s About Relationships and Trust. We know how important your privacy is to you and we appreciate you trusting us to handle your Confidential Information responsibly and with integrity. We collect Confidential Information about you as required by insurance companies and by law.
Information We Collect The information we collect is limited to the data elements collected through our prescribed forms. In the course of conducting our business, we will only share Confidential Information you provide to us with third parties strictly on an as-needed basis and as permitted by law. For example, in certain situations, we may share your Confidential Information with: 1) our affiliated companies in order to provide a service to you; 2) a third party if reasonably necessary to enable them to perform services for us such as claims inquiries, appraisals, or the detection of fraud or material representations; and 3) governmental authorities only to the extent that we are required to disclose any such Confidential Information pursuant to the legal process we receive from such governmental authority.
Online Tracking Cookies are pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. They assist us in making our website more useful by storing information about your preferences and online activity while using our website. Cookies do not identify a user, but they do identify a user’s computer. Most browsers are set up to accept cookies. If you prefer, you can set your browser to refuse cookies, but some online services on our website may not function properly without them.
We do not use cookies to track or report any online activity when you are not on our website, nor do we provide information regarding your online activity to other parties for their marketing use. We do not use cookies to collect personal information such as your e-mail address, and we do not combine any information collected through cookies with your Confidential Information. We make no attempt to look at or examine other cookies or information that may be stored on your computer.
Information Security We restrict who has access to your Confidential Information by permitting access only to our employees who need to know such Confidential Information in order to provide you with the insurance products or services for which you have engaged us. We maintain physical, electronic, and procedural safeguards that comply with U.S. federal and state laws and regulations to guard your Confidential Information.
Email messages sent in clear text over the public Internet can be observed by an unintended third party. Non-encrypted Internet e-mail communications may be accessed and viewed by other Internet users without your knowledge and permission while in transit to us. If you wish to keep your Confidential Information private, please do not use electronic mail to communicate information to us or request information from us that you consider to be Confidential and/or proprietary. If you wish, you may contact us instead via telephone at the following telephone number: 925-392-1926
Questions If you have questions or concerns about this Privacy Policy, you may write to us at PO Box 1655, Martinez CA 94553
